Making the Connection: Aligning NYC’s Small Businesses and the Workforce Development System

In this report, Center for an Urban Future examines the connections and gaps between collaborative initiatives like the Lower East Side Employment Network, East Harlem Talent Network & Good Help.

Making the Connection: Aligning NYC’s Small Businesses and the Workforce Development System

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Below is an excerpt from the paper:

The Lower East Side Employment Network was formed in part to reduce the competition among workforce development agencies. LESEN got its start seven years ago as the once down-and-out Lower East Side experienced rapid growth, morphing into a tourist destination. Hotels and restaurants followed along with a need for hundreds of workers. LESEN’s innovative approach brings together seven workforce development agencies in partnership with Manhattan’s Community Board 3 to find, develop, and train quality candidates for local jobs. Managed by a coordinator who works with employers and taps member agencies for job candidates, LESEN streamlines the placement process for employers, agencies, and clients. The organizations retain their own job developers and account managers, but a coordinator is responsible for managing the network, maintaining relationships with local businesses, and screening job candidates referred by the agencies for open positions.

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